This privacy policy was last updated on the 2025-03-14. This privacy notice discloses the privacy practices for SV Cosmetics. This privacy notice applies solely to information collected by this website. svcosmetics.lk hereinafter referred to as “we”, “us”, or “our”. In this privacy policy, references to “you” or “your” mean any person submitting any data to us or our site.

COLLECTING PERSONAL INFORMATION

svcosmetics.lk respects the privacy of its users and prioritizes their safety. We commit to handling all information provided by you with diligence and integrity. Data protection is a matter of trust, and your privacy is important to us.

We may collect information when you place an order on our website. This includes storing and processing your data for fulfilling purchases, managing claims, and providing our services. We may collect:

Contact details including name, email, telephone number, and billing address;
Login and account information, including username and password;
Personal details such as gender, hometown, date of birth, and purchase history;
Payment information;
Images, photos, and videos (if submitted);
Physical characteristics such as height, weight, and size information (if required for product recommendations);
Preferences including wishlist items and marketing selections.

When interacting with our website, certain data is automatically collected from your device:

Device IDs, call state, network access, storage information, battery information;
Cookies, IP addresses, referrer headers, browser type and version, web beacons, tags, and platform interactions.

We require this information to process orders, deliver products, confirm deliveries, manage the site, prevent fraud, handle payments, and send updates regarding your orders. Your actual order details may be stored securely and can be accessed through your account.

You must keep your login credentials confidential. We are not liable for misuse of passwords unless caused by our negligence.

We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent. We treat your data as a valuable asset and protect it using modern security measures.

We may only disclose personal information when legally required or upon receiving a valid legal request.

CONSENT

When you provide personal information during checkout, payment, delivery arrangements, or return processes, you consent to its use for that specific purpose.

If we request personal data for secondary purposes (e.g., marketing), we will ask for your direct consent.

To withdraw consent, contact us at info@svcosmetics.lk or call 077 435 8564.

DISCLOSURE & THIRD-PARTY SERVICES

Third-party providers used by us will collect and use your information only as required to perform their services. However, certain providers (such as payment gateways) may operate in jurisdictions different from yours.

Once you leave our website or are redirected to a third-party platform, this privacy policy no longer applies.

We encourage you to review third-party privacy policies before proceeding with transactions.

SECURITY

We take reasonable measures and follow industry best practices to ensure your information is not lost, misused, accessed, disclosed, altered, or destroyed. These include encryption, authentication measures, and secure systems.

However, no system is completely secure. You can help protect your information by safeguarding your login details.

AGE OF CONSENT

By using our site, you confirm that you are at least the age of majority in your region, or you have provided consent for any minor dependents to use our site.

We do not knowingly collect personal information from children. If you believe a child has provided information, contact us immediately at 077 435 8564.

BEHAVIORAL ADVERTISING

We may use your personal information to provide targeted advertising or relevant marketing communications. We may share anonymized usage data with advertising partners.

RETENTION

We retain your personal information as long as required to fulfill legal obligations or service needs. Account data remains stored while your account is active.

COOKIES

svcosmetics.lk uses cookies to enhance your browsing experience by remembering preferences and tracking site usage.

Most browsers accept cookies automatically, but you can disable them through your settings. Blocking cookies may limit website functionality.

CHANGES TO THIS PRIVACY POLICY

We may modify this privacy policy at any time. Updates take effect immediately upon posting. We encourage you to review this page periodically.

QUESTIONS AND CONTACT INFORMATION

If you have questions, concerns, or requests regarding your personal data, please contact us at:

Email: info@svcosmetics.lk
Hotline: 077 435 8564
Address: 651/36, Elvitigala Mw, Narahenpitta,
Colombo 05,
Sri Lanka.